Q: Are you a manufactuer or trading company?
A: Neither. We are a professional sourcing agent in China.

Q: Can I get samples for the test?
A: Yes, samples will be arranged for quality check and market test.

Q: Is it free sample?
A: It's not free sample but sample fee is refundable.

Q: What's the lead time?
A: It usually takes about 20 to 30 days to finish the production.

Q: How do you ship the goods?
A: We ship samples by EMS, TNT, DHL or Fed Ex etc, and most of all ship by sea for bulk orders.

Q:Your port of shipment?
A: Shenzhen and other requested.

Q: Can you do our logo or brand on the products?
A: Yes, for sure. We can print your logo and brand on all products and packages as you wish.

Q: What payment methods does your company support?
A: We can accept PayPal, T/T, Western Union, Bank Transfer, Alibaba Trade Assurance.

Q: What's your certificates do you have?
A: We have CE, ROHS, LFGB, EMC, and KC certificates for this product.

Q: Has your company ever participated in any exhibitions?
A: Canton fair, HK fair, and some overseas fairs.

Q: How do you provide warranty service?
A: If you order big quantity, we can provide you with some replacement parts.